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recreate-outlook-profile-step-by-step9517
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  • recreate-outlook-profile-step-by-step9517
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Opened Nov 22, 2025 by Denese Loehr@deneseloehr556
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IMAP emails not showing up on their own Thunderbird Support Forum

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I am aware of the difference between Gmail's labels vs. Outlook's folders, but I would expect that Gmail does what is necessary to make the folders appear correct over the IMAP connection to Outlook. For example, if I drag a message from Outlook's All Mail folder to Trash, I see that message disappear from the Inbox folder after a short delay. Hence, the trashing of messages is registering on Gmail. It's just that the contents seem completely disconnected from what I see using webmail.

Why IMAP Folder is Not Properly Syncing?

Look at the mail server settings boxes for password and port settings they’re the ones you need to delete and reapply. I will try the safe starts and experiment with the buttons ans see if it improves. I am using TB for just three weeks now and I have issues daily when sending Fix Outlook and Office365 Sync Issues mail with no attachments the outgoing mail server will time out. Since the sync issue is universal it appears to be a global issue.

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I work in a small company and for the past 2 weeks we've been having issues with customer support Outlook account. The account is used as IMAP in all customer support clients, every time you set up the mail in anyones computer fix MFA prompts not working it just sync 30-50GB ost files... And because of the size, this is making the mail simply stop working after one day of normal use, forcing the users to end outlook process to make the mail sync again properly... But only when you close/open the mail again.

IMAP folder sync issue in the new Outlook (moved emails not syncing to webmail)

These methods help you in the synchronization process. If this does not work, you can contact your email provider. After that, it is also important to secure your IMAP folder to prevent this issue from happening in the future. So, properly follow the above steps and backup your data from IMAP folders. When you right-click one of the folders that doesn't show new mail unless you select it, Properties, is the box 'When getting new messages... It's usually not checked by default for IMAP to minimize network traffic.

These are the common reasons why the IMAP folder is not syncing.With the help of this, you can also ensure that the server settings are properly configured or not.I have half dozen mail accounts a few microsoft a gamil and some other ones and there is no difference they are all acting the same.I have not tried the add-on yet I am going to experiment.I use both webmail and Outlook desktop client to access my Gmail.So, properly follow the above steps and backup your data from IMAP folders.So it must be something in IMAP protocol handling on the old server that makes the iOS Mail app go out of sync or crash the syncing mechanism on the iOS device.

My accounts in Mail app stopped to sync post update

When you are dealing with any problem, it is important to understand the reasons behind the issues. Below are some causes that contribute to the problem. There are various variables at play here however, generally speaking, Outlook performs best when operating as a front end for Microsoft Exchange and Gmail when accessed via a web browser. I’ve never heard of setting a path before for email, so apologies if this is a simple solution to those who come across this in the future. If diagnose Office activation conflicts you can, turn off IMAP, require 2FA, and use the native outlook client. Hate to be a Debbie Downer, but why are you using IMAP?

J.D. Power 2024 Certified Assisted Technical Program, developed in conjunction with TSIA. Based on successful completion of an audit and exceeding a customer satisfaction benchmark for assisted support operations. For faster and more reliable delivery, add to your trusted senders list in your email software. EDIT - the folder check add-on is for older versions of TB. We will never ask you to call or text a phone number or share personal information.

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Reference: deneseloehr556/recreate-outlook-profile-step-by-step9517#2